The terms of vehicle use listed above are non-exhaustive. Any negligent or use in an abusive manner, as determined by www.truck6.comin its sole discretion, may be deemed a violation of these terms and conditions. Illegal use of the vehicle will be reported to the concerned authorities by www.truck6.comfollowed by the suspension or termination of service immediately. In the case of non-compliance, appropriate actions may be taken against the user by the concerned local, state, and/or national authorities. In such scenario, the entire sum of security deposit will be retained by www.truck6.com.
In case of any accident related damage to the vehicle or theft of vehicle or in a case when the vehicle is lost or misplaced, the incident would be resolved mutually between the vehicle vendor and the user.
In terms of Information Technology statutes, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures.
This document is published in accordance with the provisions of Information Technology regulations that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of:
The Website is a vehicle rental booking platform which enables customers to book Motorcycles, Self-drive cars, Chauffeur driven cars & Buses, Caravans, Yacht & House Boats for rent-on-line with ease. Prices of all rental vehicles from various vendors will be listed on the site and customer can choose the one which fits his / her budget.
Customer finds the suitable vehicle for his travel (details of travel dates and place will be mentioned) and submits his requests. We check the vehicle availability and request customer for booking amount. Once the payment is made the service will be provided to customer on the requested dates.
The Company provides the service by coordinating with the service operators to this portal and makes the entire process of reserving vehicle easier to our customers.
The Company warrants that it does not operate any Motorcycle, Self-Drive Cars, Chauffeur Driven cars or Buses (Mini to large), Caravans, Yacht & House Boats at any time on its own but merely provides services by coordinating with the service operators to this portal and make the entire process of reserving vehicle easier to the customers.
If a customer wants to avail services of the Website and use it, registration is required. Registration is not required for merely browsing the Website. As a part of the registration, we collect basic information such as your name, email address, contact number. Registration can also be done via Gmail , Facebook Twitter registration.
Membership of this Website is available only to those above the age of 18, barring those “Incompetent to Contract” which inter alia include insolvents. If You are a minor and wish to use the Website, You may do so through Your legal guardian. The Company/Website reserves the right to terminate Your account on knowledge of You being a minor and having registered on the Website or availing any of its services.
Further, at any time during Your use of this Website, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your username and password, and any activity under the account shall be deemed to have been done by You. In the case that You provide Us with false and/or inaccurate details or we have reason to believe that You have done so, We hold the right to permanently suspend Your account.
By using this Website or Application, it is deemed that You have consented to receiving telephonic calls, SMSs and/or emails from Us at any time We deem fit. Such communications shall be sent to You on the telephone number and/or email address provided by You for the use of this Website or Application which are subject to our Privacy Policy. These communications include, but are not limited to contacting you through information received from Third Parties. Such communications by us is for purposes that inter alia include clarification calls, marketing calls and promotional calls. In case You wish to stop receiving notifications from Us with regard to marketing and promotional calls/ with regard to any communication received from Us, You may do so by sending an email to cancel@ride9.com
In addition, You may also be contacted by Third Parties who may have access to the information disclosed by You or to whom We may have disclosed Your information for purposes such as, but not limited to, statistical compilations.
The sharing of the information provided by You shall be governed by our Privacy Policy at www.truck6.com
All users have to register and login for availing services on the Website. Users can register on the Website which will allow them to use the Services. Registration is free of cost. Users shall register by providing their basic information such as name, mobile number, email address, location or request for gmail account, Facebook or Twitter for the purpose of registration, etc. You must keep your account and registration details current and correct for communications related to your use of the Website. By agreeing to the Terms of Use, the user agrees to receive promotional communication and newsletters from the Company and its partners. The user can opt out from such communication and/or newsletters either by unsubscribing on the Website itself, or by contacting the customer services team and placing a request for unsubscribing.
You must keep your account and registration details current and correct for communications related to your Use of the Website/App. By agreeing to the Terms of Use, the user agrees to receive promotional communication and newsletters from the Company and its partners. The user can opt out from such communication and/or newsletters either by unsubscribing on the Website itself, or by contacting the customer services team and placing a request for unsubscribing.
The usage of Website or downloading and installing of the Application is free of cost and this includes using the services of the App as well
However, We reserve the right to amend this no-fee policy and charge Users for downloading and installing the Application or the services provided. In the event of such change in policy, Users shall be intimated of the same via email/telephone and such change shall be effective as soon as Users have been intimated. Subsequent to such change, it is the choice of the User whether or not to continue with the services offered by Us.
Users can add money in their E-Wallet through the following payment options available on the Website/App:
As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa / Master Card / Amex, the User will be required to submit his/her 16-digit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) while making an online transaction. The User must also have enrolled his/her card with VBV (Verified by Visa), MSC (MasterCard Secure Code) or any other applicable provider in order to complete the transaction. The User is hereby expressly made aware that his/her card statements will reflect that a payment has been made in favour of the Company.
To place a valid order on the Website, the User is required to complete the transaction; including making payment for the Product opted for. Once the payment transaction has been successfully completed, the User’s order will be processed on receipt of the funds from the User’s bank or credit card Partnership. It is at this stage that the User’s order is successfully placed. Thereafter, the Products purchased by the User will be activated based on successful completion of verification of information furnished by the User. The User is hereby expressly made aware that his/her card statements will reflect that a payment has been made in favour of the Company. The User is further aware that in case of Third Party statements, including bank and credit card statements, the merchant name may appear in an abbreviated format, and the Company has no control over the same. By placing an order on the site, the User expressly agrees to the terms and conditions and payment policy published in the appropriate section of the Website, or affiliated Websites where reference to such affiliated Websites has been specifically made. However, subject to development of the mode of payment the payment gateway might change.
The User undertakes to fulfil the following obligations. Failure to satisfy any of these obligations gives Us the right to permanently suspend Your account and/or claim damages for any losses that accrue to Us or additional costs that may be imposed on us.
Through this website you are able to link to other websites which are not under the control of Ride9 (or) R9. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Ride9 (or) R9 takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
From time to time, the Application may automatically check the version of the Application installed on the Authorized Device and, if applicable, provide updates for the Application (hereinafter referred to as “Updates”). Updates may contain, without limitation to, bug fixes, patches, enhanced functionality, plug-ins and new versions of the Application. By installing the Application, You authorize the automatic download and installation of Updates and agree to download and install Updates manually if necessary. Your use of the Application and Updates shall be governed by this Agreement (as amended by any terms and conditions that may be provided with Updates).
Upon download and installation of the Application, You grant the following permissions to the Application on the device You have installed the Application in.
For all such information and material, you grant us, a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, display, archive, store, distribute, reproduce and create derivative works from such information, in any form, media, software or technology of any kind now existing or developed in the future. Without limiting the generality of the previous sentence, you authorize us to share the information across all our affiliated Websites or Applications, to include the information in a searchable format accessible by users of the Website or Application, and to use your name and any other information in connection with its use of the material you provide. You also grant the right to use any material, information, ideas, concepts, know-how or techniques contained in any communication you send to us for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. All rights in this paragraph are granted without the need for additional compensation of any sort to you.
You agree to indemnify, hold harmless, and defend Us from and against any and all liability, loss, claim, damages, expense, or costs (including but not limited to attorneys' fees), incurred by or made Us in connection with any claim arising from or related to:
You agree to fully cooperate in indemnifying Us at Your expense. You also agree not to reach a settlement with any party without Our consent.
The Company will not be responsible for any damage suffered by users from use of the services on this system. This without limitation includes loss of revenue/data resulting from delays, pricing issues or service interruptions as may occur because of any act/ omission. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
In particular, neither the Website Owner nor any shareholders/members of the Company shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any products/services.
User reviews are provided for informational purpose only. User reviews reflect the individual reviewer's results and experiences only and are not verified or endorsed by the Company/ Website/ Application. The User understands and acknowledges that the Company only facilitates the service and cannot be held liable for any for any damage suffered by users from use of the services on this system
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution mechanism.
The formation, interpretation and performance of this Agreement and any disputes arising out of it shall be governed by the law, rules and regulations of Hyderabad, India. The exclusive jurisdiction and venue for actions and disputes may be as mentioned above, and You hereby submit to the jurisdiction of such courts.
We encourage you to read the Privacy Policy, and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data and content which You provide on the Website/Application are likely to reveal Your information about You. You acknowledge and agree that your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that we may access, preserve, and disclose information You provide to Us at any stage during Your use of the Application. Disclosures of information to Third Parties are further addressed in Our Privacy Policy. The data collected from the Users as well as from the Service provider may be located in servers outside of India.
In terms of Information Technology statutes, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures. This document is published in accordance with the provisions of Information Technology regulations that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of:
Transactions on the Website/Application are secure and protected. Any information entered by the User when transacting on the Website/Application is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information maybe received, stored by or retained by the Company / Website/Application for the purpose of providing a “Quick Checkout” facility to the User. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided, and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
The User is aware that the Company/Website/Application uses third-party advertising companies to serve ads to the users of the Website/Application. The User is aware that these companies may use information relating to the User’s visits to the Website/Application and other Website/Applications in order to provide customised advertisements to the User. Furthermore, the Website/Application may contain links to other Website/Applications that may collect personally identifiable information about the User. The Company/Website/Application is not responsible for the privacy practices or the content of any of the aforementioned linked Website/Applications, and the User expressly acknowledges the same and agrees that any and all risks associated will be borne entirely by the User.
By using the Website/Application and/ or by providing information to the Company through the Website/Application, the User consents to the collection and use of the information disclosed by the User on the Website/Application in accordance with this Policy, including but not limited to the User’s consent the Company/Website/Application sharing/divulging the User’s information, as per the terms contained hereinabove in Section 4 of the Policy.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: B.Parthasarathy Reddy
Contact info.: partha.bokka@ride9.com
It is expressly agreed to by the Parties hereto that the formation, interpretation and performance of this Policy and any disputes arising herefrom will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Policy and/or Terms.